“You may have heard this charmingly subversive book on Radio 4 over Christmas. Roy Mayall (not, you will be amazed to hear, his real name) is a postman of 30 years service and he is, albeit politely, pissed off about the state of Royal Mail, or Consignia, or whatever they are called now. This short polemic takes the form of a letter to ‘Granny Smith’, the typical customer of old. In it, the author explains everything that he thinks is wrong with the postal service and why, in some instances, things would be better if they went back to the way they used to be. But this isn’t a whinging when-I-were-a-lad complaint. It is a common sense argument. Roy wants less junk mail in his bag, to be able to deliver your post at breakfast time, for his bosses to stop lying about the state of the business and trying to introduce new initiatives that don’t work. He isn’t against progress. He just wants a better service for his customers. Customers he knows personally and clearly cares about a great deal. As rants go this is about as well-mannered and well argued as they get. It will only take 30 minutes or so to read and you will feel a warm glow once you have finished. Not because of Royal Mail, they will annoy you and piss you off, but because there are still postmen like Roy Mayall out there. Let’s just hope his lone voice does not go unnoticed.”
At last, someone who understands what I’m saying.