Interviewed by Sarah Montague, with management consultant David Stubbs.
I must say I was nervous, mainly because I had so much I wanted to say, so all of my thoughts were vying in my brain for attention. You can hear it, but Sarah Montague was very professional and quickly put me at my ease with a friendly look, and towards the end I came into my stride. I was mainly worried that I was being put into a confrontational situation with the management consultant, and that he would spout a lot of facts and figures at me that I couldn’t answer, but he turned out to be a quite gentle person and actually agreed with some of my points. Afterwards James Naughtie said some encouraging words about his own postie and posties in general and I felt very welcomed by the whole team.